About our privacy policy
Bolas Underwear greatly values your privacy. We process only data that we need for (improving) our services and marketing purposes, and we handle all information collected about you and your use of our services with care. Your data is shared solely for commercial purposes. This privacy policy applies to the use of the website and the services of Bolas Underwear. The effective date of these terms and conditions is 01/10/2024. Upon the publication of a new version, all previous versions become invalid. This privacy policy describes what information we collect about you, how this data is used, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it from misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy officer. You can find the contact details at the end of this privacy policy.
Data processing
Below you can read how we process your data, where we store it, what security techniques we use, and who has access to the data.
Webshop software
LightSpeed
Our webshop is developed using LightSpeed software. Personal data collected via our website and services is shared with LightSpeed. LightSpeed requires access to this data to offer (technical) support. They will not use this data for any other purpose. LightSpeed is obligated to take necessary security measures regarding your personal data based on the agreement we have with them. LightSpeed uses cookies to collect technical information about the use of the software, but no personal data is collected or stored.
Email and mailing lists
Relodify
We use the email services of MailChimp to facilitate our website's email traffic and newsletters. Any confirmation email you receive from our website and web forms is sent via MailChimp's servers. MailChimp will not use your name and email address for its own purposes. At the bottom of every automated email sent from our website, you will find a link to unsubscribe. If you click on this link, you will no longer receive automated emails from our website, but be aware that this may significantly affect the functionality of our website. Your personal data will be securely stored, transmitted, and locked by MailChimp.
Payment processors
Mollie
For processing payments in our webshop, we use the payment provider Mollie. Mollie processes your name, address, and residence information, as well as payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data.
Use of personal data for marketing purposes
Consent for marketing
By agreeing to these terms and conditions, the customer gives Bolas Underwear permission to use their personal data for marketing purposes, such as sending newsletters, offers, and personalized advertisements via email or social media channels such as Meta (Facebook and Instagram). This data will only be used for the marketing purposes of Bolas Underwear and will not be shared with third parties for other commercial purposes.
Withdrawal of consent
Customers have the right to withdraw their consent for the use of their data for marketing purposes at any time. This can be done by contacting our customer service or by using the unsubscribe link in our marketing communications.
Security and confidentiality
Bolas Underwear will take appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
Customer rights
Customers have the right to access, correct, and delete their data, and may object to the use of their data for marketing purposes at any time.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. This page always shows the most recent version of our privacy policy. If a new privacy policy affects how we process recently collected data concerning you, we will notify you of this via email.
Company information
Bolas Underwear
Transportweg 11, 9645 KZ Veendam, Netherlands
T: (085) 808-8091
E: [email protected]
Privacy contact person: J. Kamps